AI-Powered Virtual Health Assistant

Overview

Fragmented systems, high query volumes, and long response times continue to slow down care delivery. Our AI-Powered Virtual Health Assistant is built to eliminate these roadblocks—offering precise, context-aware answers through fine-tuned LLMs.

With advanced features like Bot Interruption Handling for seamless transitions, multi-model adaptability, and a no-code platform for easy integration, it enhances efficiency across clinical and operational workflows.

Key Features

Self-Service AI Agents

Automates appointment scheduling, billing inquiries & health information access

Real-time AI Copilot

Assists clinicians with instant medical guidelines & patient data

RAG-Powered Search

Retrieves insights from EHRs, compliance docs & external sources

Omni-Channel Engagement

Available via chat, SMS, voice & email

Secure & Scalable

HIPAA-compliant, managing high patient traffic with ease

Benefits

Patients & Members	Admins & Contact Centers	Doctors & Clinicians
Effortless Appointment Scheduling	Internal Support & FAQs	Instant Patient History Access
24/7 Health & Wellness Queries	Workflow Automation	Admin & Operational Support
Quick Admin-Related Assistance	Insurance Query Resolution

Why Neurealm?

Deep Domain Understanding

Decades of experience across healthcare ecosystems, from providers to payers, inform every solution we build

AI-First Approach

We embed intelligence at the core—leveraging GenAI, ML, and automation to drive better outcomes

Engineering Mindset

Solving complex challenges at the core with scalable, future-ready solutions

Engineer, Modernize, and Operate Partner

We co-create, modernize, and run mission-critical healthcare systems with lasting impact all under one roof

Bring AI-powered efficiency to healthcare.

Get in touch with our team

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