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Overview

In today’s fast-paced work environments, teams are overwhelmed with repetitive queries, slow responses, and scattered information. As knowledge grows, so do the silos, causing delays, frustration, and missed insights.

Help Hive changes that.

An AI-powered chatbot that turns your documents into a living knowledge base, delivering instant, accurate answers through natural language conversations.

Key Features

Natural Language Q&A
Ask questions the way you speak—get precise, conversational responses instantly.
Document Upload Portal
Easily upload internal documents and knowledge assets to power Help Hive's responses.
Customer-Specific Knowledge Base
Built on your organization’s data—ensuring context-aware, relevant answers every time.
RAG-Powered Search Engine
Combines retrieval with generation to deliver fast, accurate answers from trusted sources.
Cloud Agnostic
Deployable across any cloud platform—flexible to fit your infrastructure.
Easy Plug-and-Play Chatbot
Integrates into your website or platform, with minimal setup and no complex configurations

Benefits

Seamless User Experience

Effortless Assistance

  • Instant responses in a conversational format

Reduced Frustration

  • No need to navigate complex menus or wait for support.

Operational Agility

24/7 Availability

  • Support anytime, anywhere.

Reduced Workload

  • Automates routine inquiries, freeing up human agents for complex issues.

Precision & Reliability

Reliable Information

  • Delivers up-to-date and precise responses.

Reduced Errors

  • Eliminates inconsistencies in information retrieval.

Business Use Cases

Patient Self-Help Agents

Patient Self-Help
Agents

Empower patients with 24/7 access to answers directly from the hospital website—no more long wait times or overloaded call centres. Help Hive delivers accurate, easy-to-understand responses on appointments, services, and policies.
Healthcare Administrators

Healthcare
Administrators

Simplify internal operations by enabling staff to instantly retrieve information on hospital policies, insurance claims, billing processes, and HR procedures—cutting down dependency on manual lookups or repeated email queries.
Investment Bankers

Investment
Bankers

Accelerate decision-making by using Help Hive to surface key insights from lengthy Due Diligence Agreements and legal documents—instantly and contextually.
Insurance Agents

Insurance
Agents

Enhance client interactions with quick access to policy documents, claim guidelines, and coverage FAQs—letting agents focus on service, not search.
Logistics Managers

Logistics
Managers

Easily manage supplier contracts and stay on top of compliance requirements.
Procurement Managers

Procurement
Managers

Locate specific clauses within vendor contracts in seconds.

Medical
Researchers

Search across numerous publications to find relevant studies with ease.
Medical Editors

Medical
Editors

Quickly verify cited drug dosages and other critical references.

Why Neurealm?

Deep Domain Understanding
Decades of experience across healthcare ecosystems, from providers to payers, inform every solution we build.
AI-First Approach
We embed intelligence at the core—leveraging GenAI, ML, and automation to drive better outcomes.
Engineering Mindset
Solving complex challenges at the core with scalable, future-ready solutions.
Engineer, Modernize, and Operate Partner
We co-create, modernize, and run mission-critical healthcare systems with lasting impact all under one roof.
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Learn More

Start transforming how your teams access information with Help Hive. Get in touch with our team.

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