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Intelligent Automation

Overview

One of the key drivers of digital transformation is intelligent automation which simply is the combination of automation and artificial intelligence for smooth business functioning. ZIF’s zMan provides automation services that enable IT process automation through algorithmic IT operations and its AI-led capabilities for advanced insights, predictions, and auto-remediation which drive consistent business service reliability.

Our automation consultancy services deliver in-depth guidance on integrating cutting-edge AI/ML techniques and tools such as zMan for ITOps automation. We assess existing systems and data, design AI-driven automation strategies and workflows tailored to business needs, and train teams.

Capacity Orchestration

Optimizes infrastructure based on usage, saves resources and accelerates processes.

  • Dynamically creates Virtual Machines based on requirement, accelerating cycle times
  • Enables users to augment disk / memory / network capacity as required, eliminating overhead time in requests and approvals
  • Assigns access rights, permissions and privileges for users and groups appropriately

Streamline workload with Intelligent Automation

ZIF’s intelligent automation makes operations run faster and more efficiently

Capacity Orchestration
One-Click Auto-Remediation
Chatbot Integration

One-Click Auto-Remediation

Automates any workflow that has a logical procedure, relieving engineers of routine tasks.

  • Automates runbooks, service actions, and standard operating procedures using 500+ pre-defined workflows
  • Automates validation, communication to users, reporting and other ITIL procedures
  • Automates workflows completely, or adds manual interventions and defined checkpoints at critical junctures in workflows
  • Enables the same workforce to address a 30% higher ticket volume

Chatbot Integration

Enables faster resolution of simple and common issues by providing 24/7/365 support

  • Auto-triages tickets and assigns them to the most suitable engineer
  • Guides users with common issues using Interactive chats with zero wait time

Other Features

Predictive Analytics

Predictive Analytics are critical for AIOPs platforms. ZIF’s algorithms forecast incidents based on their knowledge of trends & incident symptoms – gained by analyzing tons of historic data. ZIF then generates opportunity cards a minimum of 60 minutes in advance, along with suggested proactive remedial measures, giving IT engineers a lead time to fix issues.

Correlation & Noise Reduction

Noise reduction and correlation are crucial to bridge siloes across the IT landscape. ZIF helps identify dependencies and relationships across the dynamic infrastructure and increases productivity and efficiency through actionable insights.

Agentless Auto-Discovery

With ZIF, you can ensure automatic discovery of every application in your environment, irrespective of application type, technology or where the application is hosted. Obtain visibility of all users of every application in your environment, their activities, groups and privileges, along with their unique user experience.

Intelligent Automation

One of the key drivers of digital transformation is intelligent automation which simply is the combination of automation and artificial intelligence for smooth business functioning. ZIF enables IT process automation through algorithmic IT operations and its AI-led capabilities for advanced insights, predictions, and auto-remediation which drive consistent business service reliability.

Agentless Monitoring

ZIF is the only end-to-end environment performance monitoring tool which provides full stack visibility and is capable of monitoring infrastructure and application stacks from an enterprise level down to a single device or microservice.